Privacy Policy

Last updated: December 4, 2025

1. Introduction

The Mutant Factory ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our personal training services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details you provide when inquiring about our services.
  • Health & Fitness Data: Physical measurements, fitness goals, health conditions, and dietary preferences shared during consultations.
  • Payment Information: Billing details processed securely through third-party payment processors.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide personalized training and nutrition programs
  • To communicate with you about your fitness journey and progress
  • To process payments and manage your account
  • To improve our services and website experience
  • To send promotional materials (with your consent)
  • To comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with coaches assigned to your program, payment processors for transactions, and legal authorities when required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Lodge a complaint with a data protection authority

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us through our social media channels or reach out to your assigned coach directly.